Privacy and data policy

ROOM ESCAPE GAMES UK LTD and its subsidiary and affiliate companies (collectively, "ROOM ESCAPE," "we," "us" or "our") recognize the importance of protecting the information collected from users in the operation of its services, and take reasonable steps to maintain the security, integrity and privacy of any information in accordance with this Privacy Policy. By submitting your information to ROOM ESCAPE you consent to the practices described in this policy. If you are less than 18 years of age, then you must first seek the consent of your parent or guardian prior to submitting any personal information. ROOM ESCAPE will seek to ensure that any identifiable personal information it collects during the registration and purchasing processes will be adequate, relevant and not excessive for purposes of operating its websites or any of its services and it will be kept accurate and up-to-date based on the information provided.

 
How We Collect Information
ROOM ESCAPE collects information from you in two ways: directly from your input and automatically through ROOM ESCAPE's website technologies.
 
Information You Provide
The types of personal information that ROOM ESCAPE collects directly from you may include:
●      Contact details, such as your name, email address, postal address and telephone number;
●     IP addresses;
●      Usernames and passwords;
●      Payment information, such as a credit or debit card number;
●      Other official business information
●      Comments, feedback, posts and other content you submit to a ROOM ESCAPE service; and
●      Communication preferences.
In order to access certain content and to make use of additional functionality and features of ROOM ESCAPE's websites and services, we may ask you to register for an account by completing and submitting a registration form, which may request additional information. If you choose to register and sign in by using a third party account (such as your Facebook account), the authentication of your login is handled by the third party. ROOM ESCAPE will collect your name, email address and any other information about your third party account that you agree to share with us at the time you give permission for your ROOM ESCAPE account to be linked to your third party account.
 
Information We Receive From Other Sources
ROOM ESCAPE may hold information about you if you use any of the other websites we operate or the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
 
Use of Your Information
ROOM ESCAPE may use your personal information in the following ways:
●      To carry out our obligations arising from any contracts entered into between you and us and to provide you with information about products and services that you request from us;
●      To send you periodic emails from ROOM ESCAPE, if you have consented to receive them;
●      For internal business and research purposes and to help enhance, evaluate and develop our websites, products and services and to develop new products and services;
●      To notify you about changes or updates to our websites;
●      To notify you about changes or updates to our products and services if you have consented to receive this information;
●      To respond to your requests, inquiries, comments or concerns;
●      To administer our services and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes;
●      To allow you to participate in interactive features of our service, when you choose to do so; and
●      As part of our efforts to keep our site safe and secure;
●      For any other purpose that we may notify you of from time to time, providing that we have sought your consent.
 
IDisclosure of Your Information
ROOM ESCAPE will not disclose your personal information to any third party except as follows:
●      Where necessary in connection with services provided by intermediaries, who are required to comply with this policy. These service providers provide us with a wide range of office, administrative, information technology, production and business management services;
●      If you voluntarily provide information in response to an advertisement, with the third party serving the advertisement;
●      In order to comply with the law or requests by law enforcement agencies, to enforce our Terms and Conditions or to protect the rights, property or safety of our services, users or others; and
●      In the event that all or substantially all of the business or assets of ROOM ESCAPE relating to this service are sold or otherwise assigned to another entity, personally identifiable information may be transferred to such entity; and
●      Where necessary in connection with providing publishing services on behalf of third parties, such as institutions and societies, providing we have your consent.
ROOM ESCAPE may disclose to carefully chosen third parties navigational and transactional information in the form of anonymous, aggregate usage statistics (including "page views" on this website and the products therein) and demographics but only in forms that do not reveal your identity or personal information.
 
Disclosure in Chat Rooms or Forums
You should be aware that identifiable personal information--such as your name or e-mail address--that you voluntarily disclose and that is accessible to other users (e.g. on bulletin boards or in chat areas) could be collected and disclosed by others. ROOM ESCAPE cannot take any responsibility for such collection and disclosure.
 
Cookies
ROOM ESCAPE uses cookies on its websites. For more information on cookies, please click.
 
Links
ROOM ESCAPE's websites or services includes links to third party websites. In using such links, please be aware that each third party website is subject to its own privacy and data protection policies and is not covered by our privacy policy. In addition, we allow third party companies to serve ads and/or collect certain anonymous information when you visit our websites. These companies may be placing and reading cookies in the cookie file of the browser on your computer's hard disk or using web beacons or other technologies to collect information in the course of ads being served on this website. These companies may use information other than personal information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to these and other websites in order to provide advertisements about goods and services likely to be of greater interest to you.
 
Changes to this Privacy Policy
Please note that ROOM ESCAPE's Privacy Policy is reviewed periodically. ROOM ESCAPE reserves the right to modify its Privacy Policy at any time without notice. Any changes to the policy will be posted on this page.
 
Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) and shall seek your consent to use your data for such marketing purposes or to disclose your information to any third party for such marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the consent forms we use when collecting your personal data. If at any point you wish to access your personal information to (1) change your preferences, (2) review the accuracy, or (3) correct, supplement or modify your information, you may do so by sending an email to info@roomescape.com. Note that you may still receive transactional communications from ROOM ESCAPE. Additional Information Regarding Children’s Privacy If we ask a child age 13 or under to provide us with certain information such as the child's full name, home address, email address, telephone number, age information or any other information that would allow someone to identify or contact the child, we ask for a parent or guardian’s consent for a child to provide that information. We may use the parent’s email address to seek the parent’s consent or notify the parent of his/her child's online activities. We do not share the children's information with outside third parties not bound by this Privacy Policy for their own marketing purposes. If you would like to review any personal information that we have collected online from your child, have this information deleted from our active servers, and/or request that there be no further collection or use of your child's information or if you have questions about these information practices, you may contact us info@roomescape.com.